Stay Safe Online Scheme

Since 1998, the Wiltshire Bobby Van Trust (WBVT) has worked in partnership with Wiltshire Police to provide a free home security service for elderly and vulnerable people throughout Wiltshire. The charity funds the operation of three Bobby Vans that provide mobile workshops for Bobby Operators.

Operators are skilled carpenter/lock fitters. The operators are also trained in crime reduction and Fire Risk Assessment and provide reassurance to clients.

Bobby Vans are directed to their tasks by coordinators working from an operations room, who receive referrals, decide on work priorities and despatch the vans using sophisticated communications equipment. On arrival the operators conduct a security audit with the permission of the client, fit the necessary security equipment to ensure the home is safe; in addition, they carry out a Fire Risk Assessment and fit smoke alarms and carbon monoxide detectors when this is appropriate. Finally, all aspects of home, personal and fire safety are discussed, and practical measures provided. The service and equipment are provided free of charge. This vital work is funded by the WBVT.

The mission of the WBVT is to help elderly or vulnerable people who have been victims of, or are at risk of, house crime, hate crime, domestic abuse, or fire. The Trust was set up in 1998, the first of its kind to be established in England. It is overseen by a board of Trustees chaired by Robert Hiscox DL.

The charity works with Wiltshire Police and Dorset & Wiltshire Fire & Rescue Service, as well as several other agencies, to ensure that the most effective use is made of facilities and support available and those in need of help receive it promptly.

On 2nd May 2017, WBVT, working in partnership with Wiltshire Police, launched a bespoke Online Safety Initiative – Stay Safe Online. The service is free to those people who are over 60 or 18+ with a registered disability. Trained Stay Safe Online Volunteers provide improved digital security awareness, scam prevention advice, support and reassurance; basic practical skills for checking and understanding digital privacy settings; and signpost people to future sources of advice and resources. The service offers one-to-one home visits and community group talks and is managed by a dedicated Stay Safe Online Coordinator